We are seeking a proactive and detail-oriented Office Supervisor to oversee daily office activities and ensure our administrative team performs to the highest standards. You will act as the key link between management and the support staff, ensuring that all operational tasks are completed efficiently, accurately, and on schedule.

Job Responsibilities
Operational Oversight: Supervise the daily tasks of administrative/support staff (reception, office clerks, maintenance, etc.) to ensure productivity and quality of work.

Workflow Monitoring: Maintain office workflows, ensuring that all administrative procedures (document handling, inventory control, meeting support) are followed consistently.

Performance Tracking: Monitor team KPIs and provide daily guidance to staff members, ensuring operational targets are met.

Problem Resolution: Act as the first point of escalation for operational issues, handling minor office crises (e.g., equipment failures, scheduling conflicts) effectively.

Quality Control: Conduct regular inspections of the office space to ensure cleanliness, safety, and proper maintenance of facilities.

Training Support: Assist in onboarding new staff and providing "on-the-job" training to improve the team's efficiency.

Reporting: Prepare daily or weekly operational reports for the Office Manager/Head of Admin regarding office status and team performance.

Job Requirements
Education: Bachelor’s degree in Business Administration, Office Management, or related fields.

Experience: 2–4+ years of experience in office administration, with at least 1–2 years in a supervisory or team-leading role.

Technical Skills:

Advanced proficiency in MS Office (Excel is essential for monitoring and reporting).

Familiarity with office management software or task tracking tools (e.g., Trello, Asana, or internal systems).

Soft Skills:

Supervisory Skills: Ability to delegate tasks, provide constructive feedback, and motivate team members.

Decision-Making: Ability to make quick, sound decisions regarding daily operational issues.

Communication: Clear and authoritative yet approachable communication style.

Organization: High level of discipline and attention to detail in monitoring operational standards.

Benefits
Compensation: Competitive salary + supervisory allowance + performance bonuses.

Growth: Structured career path toward Office Manager roles.

Work Environment: Professional, dynamic, and organized office culture.

Insurance: Full benefits (social, health, and unemployment insurance) in accordance with local labor laws.

Perks: Periodic salary reviews, training opportunities, and professional development support.

Industry Keywords: Team Supervision, Operational Excellence, Performance Monitoring, Workflow Management, Facility Maintenance.

Attributes: Disciplined, Reliable, Proactive, Results-oriented, Decisive.

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